PRIVACY POLICY
Effective Date: July 6, 2026
1. Introduction
Welcome to mobiletintexperts.com (“Website”), operated by Tint Experts OC (“Company,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting the personal information you provide while using our Website or contacting us regarding our automotive, residential, and commercial window tinting services.
This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your information.
By accessing our Website or submitting your information through our contact forms, appointment request forms, phone calls, text messages, or email communications, you acknowledge that you have read and understand this Privacy Policy.
This Privacy Policy applies only to information collected through mobiletintexperts.com and communications directly with Tint Experts OC.
2. Information We Collect
Depending on how you interact with our Website and services, we may collect several categories of information.
Personal Information You Provide
When you request an estimate, schedule an appointment, contact us, or otherwise communicate with us, you may voluntarily provide information including:
- Full name
- Telephone number
- Email address (if provided)
- Property or service address
- Vehicle information (year, make, model)
- Type of requested service
- Preferred appointment date and time
- Photos you voluntarily send
- Messages or comments submitted through our forms
Providing this information is voluntary; however, certain information may be necessary for us to respond to your request or schedule services.
Communications
If you contact us by:
- telephone,
- SMS/text message,
- email,
- contact forms,
- or social media,
we may keep records of those communications to provide customer service, schedule appointments, answer questions, resolve disputes, improve our services, and maintain business records.
Information Collected Automatically
When you visit our Website, certain information is collected automatically.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Screen resolution
- Language preferences
- Pages visited
- Time spent on pages
- Navigation behavior
- Referral source
- Date and time of your visit
- Approximate geographic location
- Website interactions
This information generally does not directly identify you but helps us understand how visitors use our Website.
3. Cookies and Tracking Technologies
Like many websites, we use cookies and similar technologies.
Cookies are small text files stored on your device that help websites remember information between visits.
We use cookies to:
- improve Website functionality;
- remember user preferences;
- understand visitor behavior;
- measure advertising performance;
- improve customer experience;
- analyze Website traffic;
- detect technical issues;
- prevent fraudulent activity.
Some cookies remain only during your browsing session, while others remain stored until deleted or expired.
Most web browsers allow you to disable or delete cookies through browser settings.
Please note that disabling cookies may affect certain Website functionality.
4. Analytics Technologies
To better understand how visitors interact with our Website, we use analytics tools.
These technologies help us evaluate:
- Website traffic;
- visitor behavior;
- page performance;
- marketing effectiveness;
- conversion rates;
- user experience.
Analytics information may include:
- pages visited,
- session duration,
- device information,
- browser information,
- approximate location,
- referral websites,
- interactions with Website content.
Analytics reports are generally used in aggregated form and help us improve our Website and customer experience.
5. Google Services
Our Website may use several Google services, including:
- Google Analytics
- Google Tag Manager
- Google Ads
These services help us:
- understand visitor behavior;
- improve Website performance;
- measure advertising campaigns;
- evaluate conversions;
- optimize marketing efforts.
Google may collect information using cookies, pixels, device identifiers, and similar technologies.
Information collected through Google’s services is processed according to Google’s own privacy practices.
You may manage certain Google advertising preferences through your Google account.
6. Meta (Facebook) Technologies
We may use Meta advertising technologies, including the Meta Pixel or similar tools.
These technologies help us:
- measure advertising effectiveness;
- understand Website traffic;
- improve marketing campaigns;
- better reach customers interested in window tinting services.
Meta may collect information regarding:
- Website visits;
- pages viewed;
- interactions with Website content;
- device information;
- browser information;
- advertising identifiers.
Your interactions with Meta services remain subject to Meta’s own Privacy Policy.
7. Yelp Advertising
We may advertise our services through Yelp.
Visitors who interact with Yelp advertisements or Yelp business listings may also be subject to Yelp’s privacy practices.
We encourage users to review Yelp’s Privacy Policy for additional information regarding data collected through Yelp’s services.
8. Information Received from Third Parties
In some situations, we may receive information from third-party platforms, including:
- Google Ads
- Meta
- Yelp
- referral partners
- advertising partners
This information generally consists of marketing and advertising metrics and is used to evaluate campaign performance rather than identify individual users.
9. How We Use Your Information
Tint Experts OC uses the information we collect only for legitimate business purposes related to providing our services and operating our Website.
Depending on the circumstances, we may use your information to:
- Respond to your inquiries;
- Schedule appointments;
- Confirm appointments;
- Reschedule appointments when necessary;
- Provide estimates and quotations;
- Communicate before, during, and after services;
- Send appointment reminders;
- Respond to warranty questions;
- Provide customer support;
- Improve our Website;
- Improve customer experience;
- Evaluate marketing performance;
- Analyze Website traffic;
- Detect fraud or unauthorized activity;
- Protect our legal rights;
- Comply with applicable laws and regulations.
We only collect information that is reasonably necessary to provide our services and operate our business.
10. Appointment Requests
Submitting an appointment request through our Website does not automatically create a service agreement.
Appointment requests are reviewed by our staff before being confirmed.
After receiving your request, we may contact you by:
- telephone,
- SMS/text message,
- email (if provided),
to:
- confirm availability;
- discuss your project;
- answer questions;
- provide pricing;
- schedule your appointment;
- request additional information if necessary.
Appointments become confirmed only after they are accepted by Tint Experts OC.
11. Phone Calls and SMS Communications
If you voluntarily provide your telephone number through our Website or directly to Tint Experts OC, you consent to receive communications related to your requested services.
These communications may include:
- appointment confirmations;
- appointment reminders;
- scheduling updates;
- arrival notifications;
- responses to service inquiries;
- warranty communications;
- customer support messages;
- follow-up communications regarding completed services.
These communications are intended solely to facilitate customer service and are not intended as unrelated marketing messages.
Message frequency may vary depending on your interaction with our Company.
Standard message and data rates may apply according to your wireless carrier.
If you no longer wish to receive SMS messages, you may reply STOP at any time.
After opting out, you may continue receiving communications that are legally required or necessary to complete an existing service request.
12. Payment Information
Our Website does not process online payments.
Customers pay only after services are performed unless otherwise agreed.
Because payments are not processed through the Website, we do not collect or store:
- credit card numbers;
- debit card information;
- banking credentials;
- online payment account information.
If payment is processed through a third-party payment provider during or after the service appointment, that provider’s own privacy practices govern the handling of payment information.
13. How We Share Information
We do not sell your personal information for monetary consideration.
However, we may share information when reasonably necessary to operate our business.
Examples include:
Service Providers
We may share information with trusted companies providing services such as:
- Website hosting;
- analytics;
- cloud storage;
- appointment scheduling;
- customer communications;
- IT support;
- accounting;
- legal services.
These service providers receive only the information reasonably necessary to perform their services.
Advertising Partners
We may share limited technical information with advertising providers including:
- Google Ads;
- Meta;
- Yelp.
This information helps measure advertising effectiveness and improve future marketing campaigns.
Legal Requirements
We may disclose information when required to:
- comply with applicable law;
- respond to lawful requests;
- protect our legal rights;
- investigate fraud;
- enforce our Terms of Service;
- protect the safety of customers, employees, or the public.
Business Transfers
If Tint Experts OC is involved in:
- a merger,
- acquisition,
- sale of assets,
- corporate restructuring,
customer information may be transferred as part of that transaction, subject to applicable law.
14. Data Retention
We retain personal information only for as long as reasonably necessary.
Retention periods may vary depending on:
- customer communications;
- appointment history;
- warranty records;
- accounting requirements;
- legal obligations;
- dispute resolution.
When information is no longer required, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it.
15. Data Security
Protecting customer information is important to us.
We implement reasonable administrative, technical, and physical safeguards designed to reduce the risk of unauthorized access, disclosure, alteration, or destruction of personal information.
These safeguards may include:
- secure hosting environments;
- password protection;
- restricted employee access;
- software updates;
- firewall protection;
- malware prevention measures;
- secure communication practices.
Despite these efforts, no method of electronic transmission or storage can be guaranteed to be 100% secure.
Accordingly, we cannot guarantee absolute security of information transmitted over the Internet.
16. Data Accuracy
We encourage customers to provide accurate and up-to-date information.
If you believe any information we maintain about you is inaccurate, you may contact us and request correction.
Maintaining accurate customer information helps us provide better service and communicate effectively.
17. Third-Party Websites
Our Website may contain links to third-party websites.
These websites operate independently from Tint Experts OC.
We are not responsible for:
- their privacy practices;
- their security measures;
- their content;
- their policies.
We encourage users to review the privacy policies of every third-party website they visit.
18. California Privacy Rights
If you are a resident of the State of California, you may have certain privacy rights under applicable California law, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), to the extent those laws apply to our business.
Depending on applicable law, California residents may have the right to:
- Request access to certain personal information we maintain about them;
- Request correction of inaccurate personal information;
- Request deletion of eligible personal information;
- Request information regarding categories of personal information collected;
- Request information regarding categories of sources from which personal information was collected;
- Request information regarding the business purposes for collecting personal information;
- Request information regarding categories of third parties with whom personal information has been shared;
- Limit the use or disclosure of sensitive personal information where required by law;
- Exercise their privacy rights without unlawful discrimination.
To protect your privacy, we may request additional information to verify your identity before processing your request.
We will respond to verified requests within the time required by applicable law.
19. Exercising Your Privacy Rights
If you wish to exercise any privacy rights available under applicable law, you may contact us using the information provided below.
Please include sufficient information to help us identify your request.
Depending on the nature of your request, we may ask you to verify your identity before providing access to or modifying personal information.
We reserve the right to deny requests where permitted or required by applicable law, including situations where we cannot reasonably verify the identity of the requesting individual.
20. “Do Not Track” Signals
Some web browsers offer a “Do Not Track” (“DNT”) feature that allows users to indicate their preference regarding online tracking.
Because there is currently no universally accepted standard for recognizing or responding to DNT signals, our Website does not respond differently to such browser settings.
Users may still control cookies and certain tracking technologies through their browser settings or through available third-party tools.
21. International Visitors
Our Website is intended primarily for individuals located within the United States.
If you access our Website from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.
By using our Website, you consent to such transfer where permitted by applicable law.
22. Children’s Privacy
Our Website and services are intended for adults seeking automotive, residential, or commercial window tinting services.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child under 13 without appropriate parental consent, we will take reasonable steps to delete such information.
Parents or legal guardians who believe that their child has provided personal information may contact us using the contact information below.
23. Third-Party Services
Our Website may use or integrate third-party services that operate independently from Tint Experts OC.
These services may include, but are not limited to:
- Google Analytics;
- Google Tag Manager;
- Google Ads;
- Meta (Facebook);
- Yelp;
- website hosting providers;
- communication providers;
- scheduling services;
- mapping services.
Each third-party provider maintains its own privacy practices, terms, and policies.
We encourage users to review the privacy policies of those providers before using their services.
24. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time.
If changes are made, the revised version will be posted on this Website together with an updated Effective Date.
Changes become effective immediately upon posting unless otherwise required by applicable law.
Your continued use of the Website following the publication of an updated Privacy Policy constitutes your acknowledgment of the revised Policy.
25. Contact Information
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Tint Experts OC
Website: mobiletintexperts.com
Email: tintexpertsllc@gmail.com
26. Consent
By accessing or using mobiletintexperts.com, submitting an inquiry, requesting an appointment, contacting us by telephone, email, or SMS, or otherwise interacting with our Website or services, you acknowledge that you have read and understood this Privacy Policy.
Where permitted by applicable law, your continued use of the Website constitutes your acceptance of this Privacy Policy and any future revisions posted on the Website.
27. Data Protection and Security Measures
Tint Experts OC is committed to maintaining reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
Our security practices may include, but are not limited to:
- Secure website hosting;
- SSL (Secure Socket Layer) encryption where applicable;
- Password-protected systems;
- Limited access to customer information by authorized personnel only;
- Regular software updates and security patches;
- Malware detection and prevention measures;
- Secure backup procedures;
- Monitoring for unauthorized access when appropriate.
While we take reasonable precautions to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through the Internet.
Users are also encouraged to take appropriate precautions to protect their own devices and personal information.
28. Your Choices and Communication Preferences
You may choose how you communicate with Tint Experts OC.
If you no longer wish to receive communications from us, you may:
- request that we stop sending SMS messages by replying STOP;
- ask us to communicate by telephone instead of text message, when reasonably possible;
- request that we discontinue non-essential communications;
- contact us to update or correct your contact information.
Please note that even if you opt out of certain communications, we may still contact you regarding:
- existing appointments;
- requested estimates;
- warranty matters;
- completed services;
- legal obligations;
- safety-related information.
These communications are considered necessary to provide the services you requested.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
Tint Experts OC
Website: mobiletintexperts.com
Email: tintexpertsllc@gmail.com
Effective Date: July 6, 2026
Last Updated: July 6, 2026
© 2026 Tint Experts OC. All Rights Reserved.